Customer Service
Leading retailer of Airsoft Guns offering rifles, pistols, and accessories

What are your hours of operation?

Our customer service hours of operation are Monday through Friday 10am to 5pm CST for phones and 10am-5pm CST for emails. We are closed on all major holidays and weekends.

However, our store is operational all 7 days of the week.

How do I contact customer service?

You may contact customer service for general inquiries by phone at (+1)-972-685-5211 . We can also be reached via email at using the form found

Please have all order information/product information available before contacting our support team for assistance.

How do I directly contact an Just Airsoft Guns technician?

You may email our technicians by navigating to Contact Us(Page Needs to be created) and selecting Technical Support as the reason for contact.

When will my email be answered?

You may contact Customer Service through email at We check and answer our emails throughout the day. Emails will generally be answered within 24 hours of receipt. However, emails received over the weekend or on a holiday will be answered the next business day. Most emails will be answered the same day that they were received, however, high volume in calls/emails may delay response time.